Genesis Casino launched in 2018 under Genesis Global Limited with licensing from the Malta Gaming Authority and UK Gambling Commission. The platform offers over 1,300 games from leading providers including Microgaming and NetEnt, featuring slots, live dealer tables, and progressive jackpots.
Genesis Casino entered the online gaming market in 2018 with a space-themed platform operated by Genesis Global Limited. The casino holds dual licensing from the Malta Gaming Authority and the UK Gambling Commission, providing regulatory oversight for player protection and fair gaming standards. The platform focuses on three core areas: rapid account setup, consistent payment processing, and mobile accessibility across devices.
Players access over 1,300 games spanning multiple categories including video slots, table games, live dealer experiences, video poker, and scratch cards. The game library sources content from established developers such as Microgaming, NetEnt, and Evolution Gaming, ensuring variety in gameplay mechanics and visual presentation. Popular titles include Starburst, Gonzo's Quest, Mega Moolah, and multiple live blackjack and roulette variants.
The casino implements standard security protocols including SSL encryption for data transmission and segregated player fund accounts. KYC verification procedures align with anti-money laundering regulations, requiring identity and address confirmation before processing withdrawals. Payment options cover traditional methods like Visa and Mastercard alongside e-wallets, bank transfers, and cryptocurrency options depending on player jurisdiction.
The registration process at Genesis Casino requires minimal information to create an initial account. Players enter their full name, email address, date of birth, and create login credentials. The system sends a verification code via email or SMS to confirm contact details, which must be entered to activate the account.
Initial account creation provides access to game browsing and deposit functionality. However, full withdrawal capabilities require completing KYC verification. This process involves submitting clear scans or photos of government-issued identification such as a passport, driver's license, or national ID card. Additionally, proof of address documentation dated within the last three months is required, typically a utility bill or bank statement.
The verification timeline varies by document quality and submission completeness. Standard processing takes up to 24 hours for identity checks and address verification. Players should ensure all document corners are visible, text is legible, and personal information matches exactly across all submitted materials. Using the same name on payment methods as appears on the casino account prevents processing delays.
Identity verification accepts passports, driver's licenses, and national identity cards. Documents must be current and not expired. Both sides of ID cards must be submitted if information appears on the reverse. Photos should capture the entire document without cropping edges.
Address verification requires recent utility bills, bank statements, or government correspondence. The document must display the player's full name, complete address, and issue date within the past 90 days. Digital statements are acceptable if they contain all required information and official company branding.
Genesis Casino offers a multi-deposit welcome package structured across the first four deposits. The total potential bonus value reaches 1,000 in applicable currency with 300 free spins distributed throughout the sequence. Each deposit tier has specific match percentages, maximum bonus caps, and free spin allocations.
The first deposit receives a 100 percent match up to 300 plus 100 free spins valued at 0.10 each. The second deposit matches at 50 percent up to 300 with 100 free spins. Third and fourth deposits both offer 25 percent matches, capped at 200 each, with 50 free spins per deposit. All bonus components carry 35x wagering requirements applied to the bonus amount.
Free spins from the welcome package typically apply to specific slot titles designated by the casino. Common games include Fire Joker, Starburst, or other featured slots. Winnings from free spins are subject to a 100 maximum cap and must meet the same 35x wagering requirement before withdrawal. Players have 10 days from bonus activation to complete wagering requirements.
Different game categories contribute varying percentages toward wagering requirement completion. Slot games contribute 100 percent of each bet toward clearing bonus playthrough. This makes slots the most efficient option for meeting wagering conditions.
Table games including RNG blackjack, roulette, and baccarat contribute only 10 percent of wagers. Live casino games similarly contribute 10 percent. Progressive jackpot slots and certain excluded titles contribute zero percent and should be avoided while bonus funds are active. Players should review the specific game contribution list in bonus terms before playing.
While bonus funds or free spin winnings remain active, Genesis Casino enforces a maximum bet limit of 5 per spin or hand. Exceeding this limit may void bonus funds and associated winnings. This restriction applies across all game types until wagering requirements are fully satisfied.
Creating an account at Genesis Casino follows a streamlined process designed for rapid onboarding. Players provide basic profile information including name, email, and date of birth, then confirm contact details through email or SMS verification. The entire initial registration takes minutes.
Full account functionality requires KYC verification, which unlocks withdrawal capabilities and higher transaction limits. Players submit identification documents and proof of address, with typical review times under 24 hours. Using the same name across payment methods and profile prevents payout delays.
Bonus expiration occurs 10 days after activation. Any remaining bonus funds or incomplete wagering requirements are forfeited after this period. Players should monitor their progress through the account dashboard, which displays current wagering status and remaining time.
Genesis Casino supports multiple payment methods with varying minimum and maximum limits. Deposit options include credit and debit cards, e-wallets, bank transfers, prepaid vouchers, and cryptocurrencies. Withdrawal methods typically mirror deposit options, though some deposit-only methods require alternative withdrawal routes.
Visa and Mastercard deposits start at 10 with maximums of 5,000 per transaction. Withdrawals through cards require a minimum of 20 and allow up to 5,000 per transaction. Card withdrawals typically process within one to three business days after approval. The casino attempts to return funds via the same method used for deposit when possible.
E-wallet options including Skrill, Neteller, and regional services like Interac and UPI offer faster processing. Minimum deposits match card requirements at 10, while maximums extend to 10,000. E-wallet withdrawals process within 24 hours after KYC approval, making them the fastest option for receiving funds. No fees apply to e-wallet transactions.
Bank transfers accommodate larger transactions with deposit minimums of 20 and maximums reaching 20,000. Withdrawal minimums start at 50 with maximums of 10,000 per transaction. Processing times extend to two to five business days due to banking system requirements. This method suits players moving substantial amounts despite slower speeds.
Bitcoin, Ethereum, and USDT are available for deposits and withdrawals. Minimum deposits start at 20 with maximums reaching 50,000. Withdrawals require a 50 minimum and allow up to 20,000 per transaction. Processing depends on blockchain confirmations: Bitcoin requires one to three confirmations, Ethereum needs 12, and USDT on TRC20 requires one to two confirmations. Network fees apply based on current blockchain conditions.
Genesis Casino implements daily withdrawal limits of 10,000 across most payment methods. Monthly caps reach 50,000 for standard accounts. Cryptocurrency withdrawals have higher monthly limits extending to 200,000. VIP players may negotiate increased limits through their account managers.
The casino library contains over 1,300 titles sourced from multiple software developers. Microgaming and NetEnt provide the bulk of slot content, with additional contributions from Evolution Gaming, Play'n GO, Pragmatic Play, and Yggdrasil. This multi-provider approach ensures variety in themes, mechanics, and volatility profiles.
Slot selection includes classic three-reel games, video slots with bonus features, and progressive jackpot titles. Mega Moolah, Hall of Gods, and Cosmic Fortune represent the progressive category with pooled prize amounts. Popular video slots include Gonzo's Quest, Starburst, Dazzle Me, and Sails of Gold. Stakes range from 0.10 to 100 or more per spin depending on the title.
Table game options cover multiple blackjack variants, European and French roulette, baccarat, and video poker. RNG versions allow solo play at flexible speeds, while live dealer tables provide real-time interaction with professional croupiers. Live casino games stream in high definition from dedicated studios with multiple camera angles.
Evolution Gaming powers the live dealer section with blackjack, roulette, baccarat, and game show formats. Multiple tables operate simultaneously with varying stake limits to accommodate different bankrolls. Standard tables accept bets from 1, while VIP tables require minimums of 25 or higher.
Live blackjack includes classic, speed, and infinite variants. Roulette options span European, French, and specialty wheels like Lightning Roulette. Game shows such as Crazy Time, Monopoly Live, and Dream Catcher add entertainment-focused options with multiplier mechanics.
Genesis Casino operates through a mobile-optimized website compatible with iOS and Android devices. No dedicated app download is required; players access the full platform through mobile browsers. The responsive design adapts to various screen sizes while maintaining functionality across game categories.
Mobile users access the complete game library, though some older titles may lack mobile optimization. Deposit and withdrawal functions work identically to desktop versions. Account management features including KYC document upload, bonus activation, and transaction history remain accessible through mobile interfaces.
Game performance on mobile depends on device specifications and internet connection stability. Modern smartphones and tablets handle HD streaming for live dealer games without significant issues. Slot games load quickly and maintain smooth animation on most devices manufactured within the past three years.
Genesis Casino provides support through live chat and email channels. Live chat operates 24/7 with typical response times under three minutes during peak hours. Support staff handle account queries, technical issues, payment questions, and bonus clarifications.
Email support accepts detailed inquiries requiring documentation or extended explanation. Response times average 12 to 24 hours depending on query complexity. Players should include account details and relevant screenshots when submitting email tickets to expedite resolution.
The website includes an FAQ section covering common topics such as registration, verification, deposits, withdrawals, and bonus terms. This resource provides immediate answers to standard questions without requiring direct contact with support staff.
The casino implements responsible gaming features including deposit limits, loss limits, session time reminders, and self-exclusion options. Players set daily, weekly, or monthly deposit caps through account settings. These limits prevent exceeding predetermined spending amounts.
Self-exclusion periods range from 24 hours to permanent closure. During exclusion, accounts remain inaccessible and marketing communications cease. Players seeking permanent closure must contact support directly to initiate the process.
Reality check notifications appear at set intervals during gaming sessions, displaying time elapsed and net win or loss amounts. This feature helps maintain awareness of session duration and financial position.
Genesis Casino delivers a comprehensive online gaming platform with strong game variety, multiple payment options, and structured bonus offerings. The dual licensing from Malta and UK authorities provides regulatory oversight, while the multi-provider game library ensures content diversity. KYC processes align with industry standards, and payment processing times remain competitive across most methods.
The welcome bonus structure spreads value across four deposits, though the 35x wagering requirement and 5 maximum bet restriction require careful management. E-wallet users benefit from the fastest withdrawal processing, while cryptocurrency options accommodate privacy-focused players. Mobile functionality through browser access eliminates app download requirements while maintaining full feature access.
Player feedback indicates mixed experiences with withdrawal processing and customer support responsiveness. The casino's 2024 closure for rebranding suggests operational changes that may affect service continuity. Prospective players should verify current operational status and review updated terms before depositing.
The minimum deposit is 10 for most payment methods including cards and e-wallets. Bank transfers require 20, while cryptocurrency deposits start at 20 depending on current exchange rates.
Standard KYC verification processes within 24 hours for both identity and address documents. Submission of clear, complete documentation expedites approval. Incomplete or unclear documents extend processing time.
Genesis Casino attempts to process withdrawals through the same method used for deposit when possible. Alternative methods may be available if the original method does not support withdrawals, such as prepaid vouchers requiring e-wallet or bank transfer for cashout.
Slot games contribute 100 percent of each bet toward wagering requirements. Table games and live casino contribute only 10 percent, while progressive jackpots and excluded titles contribute zero percent.
No dedicated app exists. The casino operates through a mobile-optimized website accessible via iOS and Android browsers. This approach provides full functionality without requiring app downloads or updates.
The maximum bet limit is 5 per spin or hand while bonus funds or free spin winnings remain active. Exceeding this limit may void bonus funds and associated winnings.
E-wallets process within 24 hours after approval. Card withdrawals take one to three business days. Bank transfers require two to five business days. Cryptocurrency withdrawals depend on blockchain confirmations, typically completing within two hours.
No. Licensing restrictions and regulatory requirements limit availability by jurisdiction. Players should verify their country's eligibility through the casino website or support team before attempting registration.
Genesis Casino works with leading payment providers to ensure secure and fast transactions across multiple methods.
Genesis Casino features major progressive jackpot titles including Mega Moolah, Hall of Gods, and Cosmic Fortune with pooled prize amounts reaching millions.
Evolution Gaming powers the live casino section with professional dealers streaming in HD from dedicated studios across multiple blackjack, roulette, and baccarat tables.
Genesis Casino announced temporary closure for rebranding with all services suspended while working to improve the gaming experience for future operations.
The operator received a new Curaçao gaming license under reference OGL/2024/1516/0841, indicating regulatory compliance for continued operations.
Genesis Casino upgraded its mobile platform with improved responsive design and faster game loading times across iOS and Android devices.